Offering Value in Home Appliance Repair
Price and Cost of RepairEveryone wants a good value and we know what that means. You want your appliance working again without breaking the bank. We specialize in providing very cost-effective services. Its $110 for callout + labour 25 per 15 minutes. Here is how we do this:
We eliminate layers of overhead by having the technician – not a call center – Deal directly with you from the outset.
A simple, pricing model makes our rates predictable – no guessing and no surprises. Our technicians will give you an estimated price of repair after the inspection of your appliance.
The individual technician that visits you is accountable to you. He is totally responsible from start to finish of your job. Since we place a premium on customer service, your technician's primary goal is to keep you happy. He will do his best to make the job cost effective..
Customers commonly want to know when the cost to repair an appliance will exceed its worth. It's our job to advise you on this. If a repair is not cost-effective to you – we'll let you know up-front so you don't incur unnecessary expenses. Obviously this is only possible after the inspection of your appliance.
We know that its value you want. So that's what we provide our customers and that's why we have been in this industry for more than 25 years. We make sure that the job done is cost effective.
Price and Cost of Repair
Brand new and Genuine Parts as required are exclusively supplied and fitted by us. We don’t use second-hand parts.
We target a job to be around 30 to 45 minutes, which is “Not always possible.” It all depends on the type of appliance and its installation. Bigger stoves or Freestanding cookers will take longer.
TERMS: C.O.D. (Cash on Delivery) Payment upon service rendered. We supply new and genuine branded parts supplied by the manufacturer or the O.E.M. supplier. All parts come with the manufacturer’s parts warranty. The business
has grown through customer satisfaction, so we are confident that you will find our prices fair and reasonable.
- There is a Basic service call out charge plus labour. Sorry to say that we don't provide free quotes.
- We accept all cards. Our Technicians carry EFTPOS MACHINES.
- Call out charge is $110 (C.O.D.) * Conditions Apply, plus labour
- Plus Labour $25 per 15 minutes or part of it.
Terms & Conditions
90 Days Manufacturers Parts Warranty only on Parts replaced. No warranty on jobs where no parts are replaced. We do not book jobs if the customer has bought the parts and wants them replaced by us. No warranty on jobs where a foreign object is found in the appliance causing a blockage. No warranty on plastic and glass parts. No appliance should be operated while unattended and Local Appliance Repairs will not accept any liability for damage caused by fire, flooding, or any other event as a result of doing so. In simple language, you cannot leave your home with a working or running appliance. You can leave
only after the appliance is turned off.
Here’s How You Get Started – Deal Directly with an Appliance Technician after booking the job with our Receptionist.
You the customer will call us. Your phone will be answered by our Receptionist. She will take down your details and pass them on to the technicians in your area. The technician is now in charge of the complete job from start to finish. You will deal with our technician once you have booked the job with our Receptionist.
To determine your pricing scenario, the first step is to deal directly with the technician. Just as with service needs, the customer always speaks with our Receptionist and “Not a Call Centre”.
When you complete an online booking form, an email message is relayed to our service technicians. We will email you to book the job. We will send you a text message the night before with a time slot and also call you 20 to 30 minutes before arrival. You get knowledgeable and affordable service from our highly experienced technicians. Our technicians are in the age group of 55+ years and have experience of around 25 to 35 years in this industry.
We sometimes get customers asking silly questions like “Have you fixed this Brand before”. We said “No and they understand that this was NOT the right question to be asked to a technician who has been in this industry for around 3o years. Of course, we have fixed this Brand before and that is the only reason you are finding us online. We don’t fix all brands and that is the reason we ask you for the brand before booking the job in.
Cost of Repair. “Examples only”
We at Local Appliance Repairs always make sure that our charges are reasonable and highly cost-effective. Most of the time, the customer is confused or worried about the time taken and the total cost of repairs. The main question is always “How much is it going to cost me” or “How much time will it take” or “Will the technician be quick or just waste time”
We have tried our best to explain to you by giving some examples of repairs. Please note these are examples for your understanding. Every appliance has a different problem even though the symptom may appear to be the same. Please note that 60% to 70% of our jobs are quick jobs. Some examples given below will make this very clear.
Customer: Can I have a rough idea as to how much my oven repairs will cost me? as It does not heat.
Technician: Yes, all oven jobs are cost-effective. If it is the element that needs to be replaced and if that is possible to be done without pulling the oven out of the cavity, then it may cost you approximately.
- 175.00 including labour *
- 125.00 element (approx.) Different types can cost anywhere from 100 to 250 approx.
- 310.00 in total
Please note this is an example, most small ovens can be repaired as in this example. If it is a double oven or a heavy stove or if it needs to be pulled out of the cavity, it will take a bit longer and it may cost you a bit more. In this case, we request the customer to give us a hand, just to make sure that nothing is damaged.
- 185.00 including 45 minutes of labour *
- 120.00 element (approx.) Different types can cost anywhere from 80 to 180 approx.
- 305.00 in total
Customer: My big 900mm oven is burning the food, can you please give me an approximate cost of repair?
Technician: We assume that the Thermostat is faulty but in some cases, we have seen some other faulty parts bypassing the thermostat. So it may look like the thermostat is faulty but actually its not. Technically speaking we cannot give you the correct estimate unless the oven is inspected by us. But here is your request.
Call out 110 + Labour 150 to 225 + part any where between 100 to 170 approximately.Total approximately 400. +++ depending on the labour and part cost.
Please note that Big Free standing cookers such as ILVE, SMEG, DeLonghi, Bosch, Ariston, Blanco, etc…. are worth around anywhere in the range of $4000 to $10,000 So it's always cost-effective to fix Free standing cookers (cooktop and oven combined one-piece appliance)
Customer: Can you give me an estimate for my F&P washing machine repair?
Technician: Yes. As per your explanation, the drain pump seems to be faulty and may require replacement. It could also be a blockage. The estimate will be approximate as follows:
- 210.00 Service call + Labour approx. if a blockage is found in the drain pump.
- 125.00 parts cost approx.
- 335.00 in total
- 210.00 for 60 minutes,
- 125.00 cost of pump approx.
- 335.00 Total Approx.
The cost of the pump will differ for different makes & models.
Customer: My Smeg dishwasher keeps tripping the power. May I know the cost of repairs for my dishwasher? Is it worth repairing as it keeps tripping the power?
Technician: Since there is no leakage it could be the filter capacitor or the heating element or in rare cases wash pump. So, it is better we check it thoroughly. After inspection, we can tell you whether the job is cost-effective or not. The approximate estimate would be as follows:
- 185.00 Ser call + Labour approx.
- 135.00 heating element approx.
- 320.00 Total. approx.
For some jobs, Service + labour could be $198.00 or more if the dishwasher is an integrated model or if the dishwasher has to be pulled out of its cavity, etc.
For more information you may see the FAQ page
"Please note that there are too many cheap appliances in the market today. These are not made to last long because we see them coming in for repairs just after the warranty expires. They are just attractive on the price. They are made to last around 5 years". Shocking isn't it.
"Please don't throw away your old expensive appliances which were made to last for years. Obviously, we will not misguide you in spending more money on your old appliance if it is not worth it. But to give you a bit of proper advice we need to inspect your appliance before you throw it out.
Let me give you one of my real-life experiences. A customer had put her Smeg dishwasher outside when I went to repair her Bosch washing machine and was complaining about it as it was tripping the power sometimes. Since it was about 10 years old she just got a new one installed. She didn't even think of getting it checked. I knew this model very well so I asked her if I could take it. She was more than happy to get it picked up for free. I took it home and fixed it in 30 minutes. It needed a small part costing about 47 dollars. I am sure this dishwasher will last another 5 years. I didn't tell her this as I did not want to upset her for taking a hasty decision. I got a good dishwasher for free!!! There are so many cases like this. We technicians can only understand that the old appliances are made to last longer."Big Free standing cookers like ILVE or SMEG are worth around $5000 to $10,000+ So it's always cost-effective to fix Free standing cookers (cooktop and oven combined one-piece appliance)Notes from the chief technician.Please note that We fix most Brands of Ovens such as ILVE SMEG, Westinghouse, De-Longhi, Blanco, etc….. Bosch, F&P, and SMEG Dishwashers and Bosch and F&P washing machines. We specialize in ILVE and SMEG ovens. We carry most parts for Ovens. We have 2 technicians who specialize in F&P appliances and they carry most parts for F&P Appliances.We cover the following areas* (T&C applies) the Hills District (Castle Hill, Baulkham Hills, Rouse Hill, Kellyville), the Northwest region (Carlingford, Ryde, Winston Hills, Oatlands), the North Shore (Mosman, St Leonards, Chatswood, Pymble, Wahroonga), the Northern Beaches (Manly, Dee Why, Mona Vale, Warriewood), the Inner West (Balmain, Glebe, Marrickville, Newtown, Leichhardt), and the East (Double Bay, Rose Bay, Bondi, Randwick, Mascot). the Sutherland Shire, Engadine, Cronulla, Sans Souci, Mortdale, Hurstville, Rockdale, and Botany.
Big Free standing cookers like ILVE or SMEG are worth around $5000 to $10,000+ So it's always cost-effective to fix Free standing cookers (cooktop and oven combined one-piece appliance)Notes from the chief technician.Please note that We fix most Brands of Ovens such as ILVE SMEG, Westinghouse, De-Longhi, Blanco, etc….. Bosch, F&P, and SMEG Dishwashers and Bosch and F&P washing machines. We specialize in ILVE and SMEG ovens. We carry most parts for Ovens. We have 2 technicians who specialize in F&P appliances and they carry most parts for F&P Appliances..